Terms of service

TERMS OF SERVICE

OVERVIEW

This website and the ProposalSigns.com design studio are operated by ProposalSigns.com. Throughout these Terms, “we,” “us” and “our” refer to ProposalSigns.com.

By visiting our website, using our design tools or purchasing a product, you agree to these Terms of Service. If you do not agree, you may not use the website or place an order.

ELIGIBILITY

You must be legally able to enter into a purchase agreement. Customers under 18 may use the website only with the permission and supervision of a parent or legal guardian. The person submitting payment must be authorized to use the selected payment method.

AI-ASSISTED DESIGN STUDIO

Our website uses artificial intelligence and other digital tools to help customers create custom sign artwork.

AI-generated results may contain unexpected wording, imagery, spelling, layout or design details. You are responsible for carefully reviewing the complete artwork before approving it.

We do not guarantee that generated designs will be unique, exclusive, trademarkable or free from similarities to other designs.

ARTWORK APPROVAL

Your approval confirms that you have reviewed and accepted:

• Names, dates, spelling and punctuation
• Wording and message
• Artwork, colors and layout
• Sign size and orientation
• Selected finish and completion level
• Overall appearance of the design

Production may begin immediately after approval. Once approved, changes and cancellations may not be possible.

We are not responsible for mistakes contained in customer-approved artwork. If the manufactured product differs materially from the approved artwork, please follow our Return, Refund & Reprint Policy.

CUSTOMER-PROVIDED CONTENT

You may submit names, wording, photographs, logos, graphics, trademarks and other materials for inclusion in your sign.

By submitting content, you confirm that:

• You own it or have permission to use it
• Its use does not violate another person’s rights
• It is not unlawful, threatening, hateful, defamatory, obscene or misleading
• It does not infringe copyrights, trademarks, privacy rights or publicity rights

You grant us a limited license to store, reproduce, modify and print submitted content as necessary to create, manufacture and fulfill your order.

We may reject or cancel an order containing content that we reasonably believe is unlawful, harmful, infringing or inappropriate. If an order is canceled before production for this reason, we will refund the amount paid for the canceled item.

OUR ARTWORK AND WEBSITE

The ProposalSigns.com name, website, interface, templates, branding, graphics and original content are owned by us or used with permission.

You may not copy, reproduce, resell, scrape, reverse engineer or commercially exploit any portion of the website, design studio or its underlying technology without written permission.

Purchasing a sign gives you the right to use the finished physical product for personal or authorized promotional purposes. It does not transfer ownership of our website, software, templates or production methods.

ORDERS AND PAYMENT

Prices, product availability and specifications may change without notice.

We may decline, limit or cancel an order because of suspected fraud, pricing errors, technical problems, prohibited content, product availability or production limitations. If we cancel a paid order, we will refund the applicable amount.

You agree to provide accurate billing, shipping and contact information. You are responsible for costs resulting from an incorrect address or inaccurate information, except where prohibited by law.

PRODUCT APPEARANCE

We make reasonable efforts to display products and colors accurately. Screens, printers and materials reproduce colors differently, so minor variations may occur.

Small differences in color, texture, placement or trimming that do not materially change the approved design are not considered defects.

CUSTOM PRODUCTS, RETURNS AND REPRINTS

Because each sign is personalized and made to order, approved custom products are not eligible for ordinary returns or exchanges.

Damaged, defective or incorrectly produced orders may qualify for a replacement or refund under our Return, Refund & Reprint Policy. That policy is incorporated into these Terms.

SHIPPING AND DELIVERY

Production and delivery dates are estimates unless expressly guaranteed in writing.

We are not responsible for delays caused by carriers, weather, incorrect addresses or circumstances outside our reasonable control. If we cannot ship within the promised timeframe, we will provide any notice, cancellation opportunity or refund required by applicable law.

Risk of loss transfers as permitted by applicable law. Please contact us promptly if a shipment is lost or arrives damaged.

WEBSITE AVAILABILITY

We do not guarantee that the website, AI generator or Shopify checkout will always be uninterrupted, secure or error-free.

We may update, suspend or discontinue portions of the service when reasonably necessary. Designs should not be considered successfully ordered until payment is completed and an order confirmation is issued.

THIRD-PARTY SERVICES

Our website may use Shopify, payment processors, shipping carriers, artificial-intelligence providers and other third-party services.

Your use of those services may also be governed by their respective terms and privacy policies. We are not responsible for independent third-party websites or services, except to the extent required by law.

PROHIBITED USES

You may not use our website or services to:

• Violate any law or regulation
• Infringe intellectual-property or privacy rights
• Submit malicious code or interfere with website security
• Harass, threaten or harm another person
• Impersonate another person or submit false information
• Attempt to gain unauthorized access to our systems
• Create or distribute unlawful or prohibited content

We may suspend access or cancel affected orders when these Terms are violated.

DISCLAIMER

Except for obligations expressly stated in these Terms and rights that cannot legally be excluded, the website and design tools are provided on an “as available” basis.

We do not guarantee that AI-generated content will meet every personal preference or intended purpose. Your final approval determines the artwork submitted for production.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, ProposalSigns.com will not be liable for indirect, incidental, special or consequential damages arising from use of the website or products.

Our total liability relating to an affected order will not exceed the amount paid for that order, except where a different remedy is required by law.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

INDEMNIFICATION

You agree to be responsible for claims, losses or expenses arising from content you submit, your unauthorized use of another party’s intellectual property or your violation of these Terms.

PRIVACY

Our collection and use of personal information are governed by our Privacy Policy.

CHANGES TO THESE TERMS

We may update these Terms periodically. The version posted when you place an order will generally govern that purchase. Continued use of the website after an update constitutes acceptance of the revised Terms.

GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

SEVERABILITY

If any provision is found unenforceable, the remaining provisions will continue in effect.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy and Return, Refund & Reprint Policy, constitute the agreement governing your use of the website and purchase of our products.

CONTACT

Questions about these Terms may be submitted through the contact information provided on ProposalSigns.com.